How golf buggy hire delivery works

What happens on delivery

We bring the buggies to your venue at the agreed time, position them where you asked, and check they are charged and working. Then we show your nominated person how to drive and charge them. It takes a few minutes and it is worth doing properly rather than rushing.

For an event, the timing of delivery matters as much as the fact of it. We agree a window that gets the buggies in place before you need them, without them sitting idle for hours beforehand.

What your venue needs

Three things, and all three are worth checking early. Access wide enough for a delivery vehicle to reach the drop point. A sensible place to unload. And, for any hire longer than a day, somewhere to charge, which usually means a standard socket that is actually reachable.

Some venues restrict vehicle movements during events, so it is worth asking yours about delivery and collection windows before you book.

Ground conditions

Ground is the thing that most often changes a plan, and it is much easier to solve before the day than on it. Firm paths and maintained grass are straightforward. Heavy mud, steep banks and rutted ground are not, and they affect which buggy we would send.

If your route crosses anything other than firm level ground, tell us at quote stage. We would rather advise you properly than deliver something that struggles in front of your guests.

What we need to know before the day

Most delivery problems are access problems, and almost all of them are solvable if we hear about them at quote stage rather than on the morning. The useful details are the ones a driver with a loaded trailer would want: how they get in, where they can turn, whether there is a height restriction, and who will be there to meet them.

None of this needs to be exact. A sentence about a narrow lane or a locked gate is enough for us to plan around it, and it is the difference between a delivery that takes twenty minutes and one that takes two hours.

• The access route, and any width, weight or height limit on it.
• Where a vehicle can stop to unload, and whether it can turn there.
• Any gate, barrier or code, and who holds the key on the day.
• The name and number of whoever will meet the driver.
• Delivery and collection windows your venue enforces.

The handover, and why it is worth ten minutes

When the buggies are in position we walk your nominated person through them: how to start and stop, how the brake behaves on a slope, how to charge, and what to do if something does not work. It is short, but it is the part that decides whether the day runs itself or you are ringing us at six.

Pick someone who will actually be present and not otherwise occupied. At a wedding that is rarely the couple. A coordinator, a best man, a groundsman or a duty manager is a better choice, and they can show anyone else who needs to drive.

Charging on a hire longer than a day

An electric buggy is charged from an ordinary socket, and the practical question is not whether your venue has power but whether the socket is somewhere the buggy can actually be parked overnight. A socket in a locked outbuilding is no use if the buggy lives on the far side of the site.

For multi-day hires we agree the charging point at the same time as the drop point, and the handover covers plugging in. Charging overnight is the normal pattern and it means the buggies start each day full rather than being nursed through an afternoon.

Collection, and what happens afterwards

We collect from the venue at the agreed time. You do not clean the buggies, move them, or take them anywhere. If the collection window needs to change because your event overran or the venue wants the site cleared earlier, tell us and we will work with it where we can.

We record the condition of the vehicles at delivery and again at collection, with photographs. That is not a formality aimed at charging you: it is so any conversation about damage rests on evidence rather than memory, and normal event use is expected and is not damage.

Venues where delivery needs more thought

Some sites are simply harder, and they are worth identifying early rather than discovering on the day. Listed buildings with gravel courtyards and no vehicle access. Farm and barn venues where the route in is a field. Town-centre venues with loading restrictions and timed access. Sites with a long walk between where a lorry can stop and where the buggies are needed.

None of those makes a hire impossible, and we deliver to all of them. They change the plan rather than the answer: a different unloading point, a different time, sometimes a site visit first. Ask at quote stage and we will tell you which applies to yours.

Common questions

How is delivery priced

By road distance from the depot the buggy comes from to your venue, there and back, for both delivery and collection. It is shown as a separate line on your quote so you can see it.

Do I need to be there for delivery

Someone should be, so we can show them how the buggies work and agree exactly where they go. It does not have to be you, but it should be someone who will be involved on the day.

Do I have to clean or return the buggies

No. We collect them from your venue at the agreed time. You do not need to clean them or take them anywhere.

What if the delivery vehicle cannot reach where I want the buggies

We unload at the nearest sensible point and bring them the rest of the way. It is worth telling us at quote stage if the drop point is some distance from the access, because it affects how long delivery takes and occasionally which vehicle we send.

Can you deliver the day before the event

Usually, and for anything with an early start it is often the better plan. The buggies are in place, charged and handed over without the pressure of a morning schedule. It adds a day to the hire period, which is normally a small addition because the travel is paid once either way.

Who should take the handover

Someone who will be present and available on the day, and who will not be occupied elsewhere. A coordinator, a venue manager or a groundsman is usually a better choice than the host, and they can show anyone else who needs to drive.